Privacy & Cookies Policy
Last updated: June 2026
1. Introduction
This Privacy & Cookies Policy explains how On Brand London Limited ("On Brand", "we", "us" or "our") collects, uses and protects your personal information when you visit our website or contact us.
We are committed to protecting your privacy and handling your personal data responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy laws.
By using our website, you acknowledge the practices described in this policy.
2. Who We Are
On Brand London Limited is the data controller responsible for the personal information collected through this website.
Registered Office: The Old Farmhouse, Fullers Hill, Seal Chart, Sevenoaks, Kent TN15 0EN
Company Number: 14643961
Email: hello@onbrand.london
3. Information We Collect
We may collect and process the following types of information:
Information you provide to us
This may include:
• Your name
• Company name
• Job title
• Email address
• Telephone number
• Any information you provide when completing a contact form, subscribing to updates or corresponding with us
Information collected automatically
When you visit our website, we may collect certain technical information including:
• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referral source
• General geographic location
This information helps us understand how visitors use our website and improve its performance and content.
4. How We Use Your Information
We may use your personal information to:
• Respond to enquiries and requests
• Provide information about our services
• Manage client and supplier relationships
• Improve our website and user experience
• Send newsletters or marketing communications where you have consented to receive them
• Maintain website security
• Comply with legal and regulatory obligations
• Protect our legal rights and business interests
5. Lawful Basis for Processing
Under UK GDPR, we rely on one or more of the following lawful bases:
Consent
Where you have explicitly agreed to receive communications from us.
Legitimate Interests
Where processing is necessary for the operation and improvement of our business, provided your rights and freedoms are not overridden.
Contract
Where processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
Legal Obligation
Where we are required to process information to comply with legal or regulatory requirements.
6. Marketing Communications
If you subscribe to our newsletter or request updates from us, we may send you information about our work, services, projects and events.
You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.
7. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties where necessary, including:
• Website hosting providers
• Analytics providers
• Professional advisers, including legal, financial and insurance advisers
• IT and technology service providers
• Regulatory authorities where required by law
All third parties are required to respect the security of your personal information and process it in accordance with applicable law.
8. International Transfers
Some of our service providers may process information outside the United Kingdom.
Where this occurs, we will ensure appropriate safeguards are in place, including approved contractual arrangements or other recognised transfer mechanisms required under UK data protection legislation.
9. Data Retention
We will only retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, including:
• Responding to enquiries
• Managing client relationships
• Meeting legal, accounting and regulatory requirements
• Resolving disputes and enforcing agreements
When information is no longer required, it will be securely deleted or anonymised.
10. Your Rights
Under UK GDPR, you have the right to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict processing of your information
• Object to processing
• Request transfer of your information to another organisation
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner's Office (ICO)
For more information about your rights, visit the ICO website.
11. Data Security
We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, disclosure, loss, misuse or alteration.
While no internet transmission can be guaranteed as completely secure, we take reasonable steps to safeguard the information we hold.
12. Cookies
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function effectively and provide information about how visitors use the site.
How we use cookies
We may use cookies to:
• Ensure the website functions properly
• Remember your preferences
• Analyse website traffic and performance
• Improve user experience
Analytics Cookies
We may use services such as Google Analytics to help us understand how visitors interact with our website. These services collect information anonymously and provide reports on website usage.
Managing Cookies
Most web browsers allow you to control cookies through their settings.
You can:
• Delete existing cookies
• Block cookies entirely
• Receive notifications when cookies are being used
Please note that disabling cookies may affect the functionality of some parts of the website.
For more information about cookies generally, visit: www.allaboutcookies.org
13. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices, content or security of third-party websites and encourage you to review their privacy policies before providing any personal information.
14. Changes to this Policy
We may update this Privacy & Cookies Policy from time to time to reflect legal, technical or business developments.
Any updates will be posted on this page and will take effect immediately upon publication.
15. Contact Us
If you have any questions about this Privacy & Cookies Policy or how we handle your personal information, please contact:
On Brand London Limited
Email: hello@onbrand.london
The Old Farmhouse, Fullers Hill, Seal Chart, Sevenoaks, Kent TN15 0EN
If you remain unhappy with how your information has been handled, you have the right to complain to the Information Commissioner's Office (ICO): www.ico.org.uk